Dear Guest,
Thank you for choosing I Love Akumal to book your upcoming vacation to the Riviera Maya in Akumal, Mexico. Please keep in mind that you are renting a private residence; therefore, we always like to speak live with our guests and we also need a bit more time to get you our agreement (usually less than 24 hours).
AGREEMENT: Your reservation will be confirmed and your credit card will be charged AFTER you review and e-sign our standard rental agreement which we will send you shortly. The agreement outlines the dates, house rules, and our cancellation policy which is below. After receiving your agreement and payment, we will send you a confirmation and our trip planner which includes helpful tips, maps, directions and important phone numbers.
PAYMENTS: 50% of the invoice is due to book the property (100% for holidays) and the balance is due 60 days before check-in.
DAMAGE DEPOSIT: Guest agrees to pay a refundable damage deposit of $500 US via credit card / PayPal at time of booking. Any damages in excess of “normal wear and tear” will be deducted from the deposit which will be returned within one week of check-out. Any damages in excess of $500 will be charged to the credit card.
TRIP INSURANCE: We strongly suggest that you purchase Trip Insurance to protect you against unforeseen travel, health and weather issues.
CANCELLATIONS: Regardless of the reason, there are no refunds for holiday week cancellations. Holiday weeks include New Years, Easter, Thanksgiving and Christmas. Any non-holiday week cancellation greater than 60 days from check-in will receive a 50% credit of the amount paid that can be applied to the same villa for a future date. There are no refunds for any cancellation made less than 60 days from check-in.
Finally, it’s important to sign the agreement AND make your payment within 48 hours; otherwise, your requested villa / time period may be released to another group.
In the meantime, please make sure that you have included your correct credit card billing address as well as your phone number. We look forward to contacting you soon and finalizing your reservation!
Sunny and warm regards,
I Love Akumal
Riviera Maya Vacation Rentals on Mexico’s Caribbean
Office: 205-207-1122
Our family had an amazing stay at Akumal Breakers over New Year’s! The home is in safe neighborhood (with a gate guard) right on the beach! Our family all had plenty of room to spread out and enjoyed the pool and playing in the ocean just a few steps away. The house has a couple paddle boards and kayaks to use and the coral reef was a great place to snorkel! Definitely suggest bringing water socks to make walking out in the ocean easier. We grabbed a couple masks in town, didn’t need flippers. Tulum was about 20 min away. We spent a day having lunch there and visiting a few of the cenotes, highly recommend.
I can’t say enough about Lunda, the property manager! She was so organized and helpful, sending us lots of info about the property, things to do, and helpful hints for traveling to the area. She really went above and beyond to make the trip for our family special! The caretakers, Luis and Mirna, were there daily to clean and prepare some meals. We were told they give amazing massages but our trip was cut short and we didn’t have the time to enjoy. Next visit! I would highly recommend this property for a family. Great place to play and relax in the sun while having quiet and privacy away from town!
Villa is beautiful and exactly as pictured and described. Beachfront perfect for relaxing. Loved using the paddle boards and kayaks. Bring snorkel gear, see tons of fish and sting rays. Water shoes are a must, the water entry is very rocky/coral. If you want a really hot shower, use the outdoor. Beds and pillows were comfortable. Rooms very spacious. Kitchen had everything we needed for food and cocktail prep. All showers had shampoo, conditioner, and shower gel dispensers. Would love to return!
Beautiful setting! Small pool kept kiddos busy so adults could relax
We really enjoyed our stay! The area felt VERY safe (security was unobtrusively patrolling the beach and the guards at the gate were very attentive) and we really enjoyed hanging out on the property- both the shaded areas and sunny areas! Buena Vida (a short drive) and Jungle Fish (walking distance for lunch or early dinner) were our favorite restaurants. The beach area in front of the house was the prettiest and had the least amount of seaweed. Several guests from nearby hotels would walk over and set up on the beach in front of the house, so be sure to bring the lounge chairs down to the beach early in the morning to “reserve” your space. Would definitely rent this house again!